The mobile app can be installed on multiple devices. We do not allow customers to store their password on the device, so unauthorised access is not possible without the password being compromised. If this happens you can contact us via the contact form on our website at https://travelmoney.vjv.com/ or email us at travelmoney@vjv.com to setup your account - and we will investigate further, potentially suspending your account while we do so.
3.20 What happens if my mobile device is lost or stolen?

Written by Trav
Updated over a week ago
Updated over a week ago